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Support

Need help? Here’s how to get it.

Most issues have quick fixes. Start with the Troubleshooting & FAQ page — it covers connection problems, sync issues, gesture setup, camera troubleshooting, and more.

Found something broken? Open an issue on GitHub:

github.com/AstronautApps/wristassistant-issues

Include as much detail as you can:

  • What you expected to happen
  • What actually happened
  • Your watch model and watchOS version
  • Your Home Assistant version
  • Steps to reproduce the issue

Screenshots or screen recordings are always helpful.

Have an idea? Feature requests go to the same place:

github.com/AstronautApps/wristassistant-issues

Check existing issues first — someone might have already suggested it. If so, give it a thumbs up so we know there’s demand.

For anything that doesn’t fit in a GitHub issue — account questions, premium purchase issues, or private inquiries:

support@wristassistant.com

We aim to respond within 48 hours.

Join other WristAssistant users to share layouts, tips, and tricks:

A few things that solve most issues:

  1. Check the Troubleshooting page — seriously, most answers are there
  2. Make sure you’re on the latest version — update WristAssistant from the App Store
  3. Restart the watch app — long sessions can accumulate memory pressure
  4. Re-sync your layout — open the iPhone app with the watch app in the foreground
  5. Check Home Assistant — if an entity shows “unavailable”, the fix is on the HA side